PROCESS MANAGEMENT APPLYING PROCESS MAPPING TO ANALYZE & IMPROVE YOUR OPERATION
Why This Course This course provides you with proven tools, including process mapping techniques, documentation of standard operating procedures and value-added vs. non-value-added activity analysis to successfully implement process management improvements.
How You Will Benefit
Identify process improvement opportunities
Manage bottlenecks to enhance workflow and increase productivity
Achieve more realistic and effective scheduling based on process lead-time data
Know how each process relates to the whole operation
Who Should Attend
Project and program directors and managers
Managers who want to ensure that the processes they manage are the best
Middle and senior management responsible for corporate strategy
Industrial engineers, and managers and line supervisors in the manufacturing and process industries.
You Will Learn (An agenda)
Morning (0900-1200)
Critical success factors for process improvement projects
The critical elements of a process
To determine whether non-value-added operations should be out-sourced
Process improvement using project management techniques
Where excess levels of inventories can be reduced or eliminated
Afternoon (1300-1700)
Process mapping: collecting the data and creating a process map using a three step framework
How to analyze the data and identify desired process improvements
The steps to implement recommended processes and standard operation procedures
The impact of cultural and organizational issues on operations
Process Management 
